LEAF LUSTER DISTRIBUTORS LLC (“we”, “our”, or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website at leaflusterdistributors.com, and when you interact with us online or offline.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal and non-personal information:

a. Personal Information You Provide:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party gateways)
  • Any other information you voluntarily provide (e.g., through contact forms or support inquiries)

b. Automatically Collected Information:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited
  • Time spent on the site
  • Referring website or search engine
  • Cookies and tracking data (see below)

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfill orders
  • To communicate order status, shipping updates, and respond to inquiries
  • To provide customer support
  • To send promotional emails or newsletters (only if you opt in)
  • To improve our website, services, and user experience
  • To prevent fraudulent transactions and ensure site security
  • To comply with legal obligations

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data with trusted third parties in the following cases:

  • Payment Processors: Such as Stripe, PayPal (only to process payments securely)
  • Shipping Carriers: To fulfill and deliver your orders
  • Service Providers: For website hosting, analytics (like Google Analytics), and marketing support
  • Legal Compliance: If required by law, regulation, or legal process

All third parties are bound by confidentiality agreements and required to protect your data.

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including legal and reporting obligations. You may request deletion of your data at any time (see Section 6).

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic.

Types of Cookies We Use:

  • Essential Cookies: Required for website functionality
  • Performance Cookies: For measuring and improving website performance
  • Functional Cookies: Remember preferences and enhance usability
  • Analytics Cookies: Track browsing behavior (e.g., Google Analytics)

You can control or disable cookies through your browser settings, but some features of our website may not function properly without them.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct or update your information
  • Request deletion of your personal data
  • Object to processing or limit use of your data
  • Withdraw consent for email marketing
  • File a complaint with your data protection authority

To exercise your rights, please contact us at [email protected] with your request.

7. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, misuse, or alteration.

These include:

  • SSL encryption on all transactions
  • Secure third-party payment processors
  • Limited access to data by authorized personnel only

Despite these efforts, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to external websites not operated by us. We are not responsible for the content or privacy practices of these third-party websites. Please review their privacy policies before providing any personal information.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a child under 13, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

LEAF LUSTER DISTRIBUTORS LLC

2080 Bentwood Cir Apt 2A

Columbus, OH 43235

Email: [email protected]

Phone: 509-703-5976